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IT Manager - Database Administration

Requisition Number:  4093
Pay Rate:  PGRT15

Houston, TX, US

Category:  Information Technology

Basic Function

Works closely with business unit staff in evaluating system upgrades/enhancements, appropriate technology solutions within the IT Strategic Plan guidelines, developing cost-benefit analyses, creating and managing project plans, making formal presentations, and documenting recommendations and findings to senior staff.  Assists in the preparation, review, consolidation and reporting of the IT operating and capital budgets and business plans.  Operates as in-house database SME, responsibilities include managing, planning, instructing and monitoring the work of IT and vendor personnel to meet project deadlines and the goals of METRO.  Performs duties in a safe, efficient manner and in compliance with all applicable rules and safety procedures.

Responsibilities and Specific Duties

  • Provides primary managerial direction and performs personnel administrative functions of direct report staff (e.g. training, supervising, work assignments, timesheets, performance evaluations, etc.) for the purpose of maintaining necessary staffing, enhancing productivity of staff and ensuring necessary department outcomes are achieved.
  • Manages multiple, complex projects concurrently using in-house IT resources, business unit resources, and outside vendor and contract resources as required.
  • Builds and manages effective partnerships with project sponsors to develop technology solutions that meet business unit strategic and tactical goals and objectives.
  • Evaluates user requirements and the potential technology solutions to satisfy those requirements.  Presents findings including cost-benefit analyses, life-cycle project costs, etc. to IT and business unit management for review.
  • Manages and prepares detailed specifications and project plans to provide for system implementations/upgrades/enhancements; and ensures standard control procedures are followed.
  • Tracks the status of multiple projects to ensure timely delivery and adherence to budget.
  • Communicates progress on projects, resource utilization, adjustments to project plans, and resource availability to the project sponsor, business unit resources, and management.
  • Ensures all recommended and implemented solutions are consistent with IT guidelines, procedures, Strategic Plan, goals, and objectives.
  • Identifies and implements staff and business process improvements to meet the goals of both IT and METRO.
  • Manages the system implementation/upgrades/enhancements, testing, and installation of technology solutions.
  • Leads committees in collaboration with other business units to support IT’s and METRO’s strategic and tactical goals.
  • Provides excellent customer service to METRO internal and external customers.
  • Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.
  • Performs other job-related duties as assigned.

Education Requirement

High School Diploma or GED is required.  Bachelor’s degree in Computer Science or related field required.

Years & Experience Required

Minimum four (4) years in a supervisory/managerial role, six (6) years’ experience in Information Technology with multiple, complex systems including SAP, SQL Server, Oracle, other ERP industry specific technology solutions, and associated managerial budgeting tasks. The position also involves working with legacy ERP systems from Oracle or others, SAP/database system security related matters, and applications related to transportation and public transit specifically. Previous experience in relevant SAP Basis Administration and database administration. 

Knowledge & Skills Required

Highly competent in all areas of database administration in an IT environment including the ability to organize, manage, coordinate, and implement technology solutions.  Strong decision-making skills, demonstrated strategic business focus and the ability to present and sell ideas to senior management.  Transportation industry knowledge and experience are desirable. Database and/or SAP Basis administration certifications from SAP, Microsoft, and Oracle desired.

Additional Information

The Metropolitan Transit Authority of Harris County, Texas has a zero tolerance drug and alcohol policy for all employees. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment.


Further, employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.


We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability.

Nearest Major Market: Houston

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