Human Resources Business Analyst

Requisition Number:  6188
Pay Rate:  PGR14

Houston, TX, US

Category:  Human Resources

Basic Function

Provides support for Human Capital System (HCM) business applications and systems administration.  Meets the needs of internal HR staff and end-users who utilize METRO’s HCM system/PA module and other internally developed business applications. Works in conjunction with Information Technology, HR divisions and Payroll staff to ensure the integrity of the system and planned system enhancements.  Provides support to the HR service delivery function and to special projects as directed. Performs duties in a safe, efficient manner and in compliance with all applicable rules and safety procedures.

Responsibilities and Specific Duties

  • Responsible for compiling, structuring, and analyzing HR data and metrics to streamline all processes.
  • Assigned as SAP/SF Super User for HCM/SF system maintenance, upgrade, and implementations as part of the SAP/SF core team
  • Works with OMB/Accounting and HR Compensation in the maintenance of the organizational structure in relation with SuccessFactors, Sharepoint and related HR system implementations.
  • Oversees support system for federal and state compliance reports, such as – EEO, AAP, DOT, NTD, FTA, TPIA Requests, etc. 
  • Works as part of the HR team to support and enhance HCM systems, SAP/Success Factors and provides reporting and analysis for the HR function. 
  • Assesses HR report requests and creates custom reports to meet business needs. 
  • Prepares reports of data results and presents findings as needed to management.  Recognizes and suggest short-term and long-term goals, milestones, and benchmarks for key performance metrics
  • Audits HRIS processes and documents, maintaining databases, analyzing data, ensuring data integrity, and running queries.
  • Supports recruiting processes with data and statistics for trends and patterns
  • Benchmarks and analyzes other agency practices and makes recommendations to management
  • Contributes to system decision-making, scoping, and arranging HR system projects in support of the overall HR strategy
  • Partners with business owners to develop and execute unit and system integration test plans
  • Works in conjunction with Information Technology, all divisions of HR and Payroll staff to ensure the integrity of the system and identify gapes in system requirements.
  • Responsible for current and historical HR Reporting (legacy system & current system)
  • Assists HR users with hardware/software issues and provides necessary training to end users for reports and system functionality on a monthly and/or quarterly basis.  
  • Facilitates and coordinates Change (Upgrade, Enhancement Pak, etc.) Testing with HR Users.    
  • Responsible for creating Job Aids for system development and changes 
  • Provides excellent customer service to METRO internal and external customers.  
  • Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.  
  • Performs other job-related duties as assigned.

Education Requirement

High School or GED required.  Bachelor’s degree in computer science or related field preferred.

Years & Experience Required

Minimum seven (7) years directly related experience with personnel payroll systems; ERP (Enterprise Resource Planning) Systems. Experience in an SAP/Success Factor Human Resources environment strongly preferred.

Knowledge & Skills Required

Ability to handle and manage confidential employee information.  Excellent communication (verbal and written) skills.  Strong organizational and time management skills and attention to details.  Excellent problem-solving and analytical skills. Proficient with PC and related software; Microsoft Office Suite; HRIS systems.

Additional Information

The Metropolitan Transit Authority of Harris County, Texas has a zero-tolerance drug and alcohol policy for all employees. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment.

Further, employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability.

Nearest Major Market: Houston