Associate Transit Service Planner Service Planning

Basic Function

Under supervision of Manager Service Planning, will assist in the development, planning, and review 
of existing and proposed transit services. Assists in the strategic planning for bus and rail service 
integration. Performs duties in a safe, efficient manner and in compliance with all applicable rules and 
safety procedures. 

Responsibilities and Specific Duties

 Initially meets and interacts with Service Planning division for an overall perspective of the division 
and department. After completion of the overview, the Associate will then begin their primary job 
duties. 
 Assists in planning and implementing new and restructured local, regional, and emergency transit 
services. 
 Prepares maps and other geographic analyses of ridership, socio-economic trends, and other 
transit related data. 
 Coordinates the service planning role in METRO’s emergency preparedness process. 
 Conducts, compiles, and summarizes data including ridership, passenger overloads, service 
reliability, and customers’ input to support recommendations for service modifications, and 
prepares related charts and reports. 
 Meets and communicates with members of the public to respond to questions on subjects relevant 
to METRO service. 
 Aids in responding to requests from the public or outside agencies. 
 Attends rider forums, public hearings, and other necessary functions. 
 Assists with other departmental efforts to develop materials communicating the implementation of 
transit service programs and modifications. 
 Assists with proof-reading all print and electronic materials pertaining to service schedules. 
 Provides staff support and coordinates various projects with other divisions. 
 Provides excellent customer service to METRO internal and external customers. 
 Applies SMS (Safety Management System) methods and principles in daily routine and supports all 
aspects of the agency’s Public Transportation Agency Safety Plan (PTASP). 
 Promotes safety awareness and follows safety procedures to reduce or eliminate accidents. 
 Performs other job-related duties as assigned

Education Requirement

Bachelor’s degree in transportation planning, public administration, urban planning, or a related field required. 
 

Years & Experience Required

Experience and or internships in transportation planning, public administration, urban planning preferred. 

Knowledge & Skills Required

Interpretive ability of technical data and knowledge of basic statistics. Strong verbal and written communication skills. Working 
knowledge of PC’s and related software (MS Office). Knowledge of ArcGIS software a plus. Bilingual (Spanish) preferred. 
Working knowledge of bus operations. 

Additional Information

The Metropolitan Transit Authority of Harris County, Texas has a zero tolerance drug and alcohol policy for all employees. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment.

Further, employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability.